Welcome to Elouria. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please discontinue using our website.

2. Products & Availability

We strive to display our products as accurately as possible. However, product colors, packaging, and appearance may vary slightly due to screen settings or manufacturing updates.

All products are subject to availability, and we reserve the right to discontinue or modify products without prior notice.

3. Pricing

All prices displayed on our website are listed in the applicable local currency and may change without notice.

While we make every effort to ensure pricing accuracy, Elouria reserves the right to correct any pricing errors and cancel orders placed with incorrect pricing.

4. Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to:

Accept or reject any order.
Cancel orders due to payment issues, stock availability, or suspected fraudulent activity.
Limit quantities purchased per customer.

5. Payment

We accept secure online payments through our approved payment gateways.

Orders will only be processed after successful payment authorization.

6. Shipping

Shipping times provided are estimates and may vary depending on your location, courier services, customs processing, or unforeseen circumstances.

Elouria is not responsible for delays caused by shipping carriers or customs authorities.

7. Returns & Refunds

Returns and refunds are subject to our Shipping & Returns Policy.

For hygiene and safety reasons, opened or used perfumes cannot be returned unless they are damaged or defective upon delivery.

8. Intellectual Property

All website content, including:

Logos
Product images
Graphics
Text
Designs
Branding
Website layout

is the exclusive property of Elouria and may not be copied, reproduced, distributed, or used without written permission.

9. User Responsibilities

You agree to:

Provide accurate information when placing orders.
Not misuse the website.
Not attempt unauthorized access to our systems.
Comply with all applicable laws while using our website.

10. Limitation of Liability

Elouria shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Our total liability shall never exceed the amount paid for the purchased product.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.

12. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.